Support
Help with GlucIQ access, issues, and product questions.
GlucIQ support helps with onboarding, account access, bug reports, billing questions, and privacy or data requests. This page is the official support URL for App Store and Google Play listings.
Account & access
Early access, sign-in issues, subscription status, and device setup.
Bug reports
Unexpected behavior, sync problems, or broken logging and review flows. Include your device, OS version, and steps to reproduce.
Privacy & data
Questions about your data, export, or deletion. See our account deletion instructions or email support@gluciq.com.
Response expectations
We aim to respond to support requests within two business days. Launch and billing questions may receive priority during store rollout.
Support email: support@gluciq.com
For urgent medical concerns, contact your clinician or local emergency services. GlucIQ support cannot provide emergency medical advice.